Spend £600, Save 5% with Code "Save5" (T&C Apply) | 7% OFF G Fires Min Spend £650.00 Code: "7GOFF"
{"id":7069540450502,"title":"EcoSmart Flex 18SS Single Sided Fireplace Insert","handle":"flex-18ss-single-sided-fireplace-insert","description":"\u003ch2 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eEcoSmart Flex 18SS Single Sided Fireplace Insert\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003c\/span\u003eSpecifically designed for a single room application, the Flex Single Sided Fireplace Insert features one open side, enabling the flame to be viewed from the front. The bioethanol, true zero-clearance fireplace can be used to create a striking addition to a feature wall, integrated within cabinetry or a fireplace setting - whether in a residential dining room, indoor or outdoor living area, or commercial spaces.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe clean lines and 'all flame' configuration of the 18SS means the entire viewing area is dedicated to the eye-catching flame, creating a harmonious blend of traditional style and contemporary design.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe included AB3 Burner holds 2.5L of clean burning e-NRG bioethanol and will deliver a magical dancing flame for up to 11 hours. It is designed to deliver robust performance with the power to heat approximately 20m2, making it ideal for smaller residential spaces.\u003c\/p\u003e\n\u003ch3\u003eIncluded accessories\u003c\/h3\u003e\n\u003ctable border=\"0\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-fire-lighter-safety-accessory-stainless-steel-side_100x100.jpg?v=1633533057\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-fire-lighter-safety-accessory-stainless-steel-side_100x100.jpg?v=1633533057\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eFire Lighter \u003c\/strong\u003e- This refillable butane lighter supports the safe ignition of the lighting rod. The length of the lighter further enhances the management of the lighting process.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-lighting-rod-safety-accessory-stainless-steel-45-angle_100x100.jpg?v=1633533123\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-lighting-rod-safety-accessory-stainless-steel-45-angle_100x100.jpg?v=1633533123\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eLighting Rod \u003c\/strong\u003e- This operational accessory enables you to safely adjust the slider position of the Burner at any time. It is also used for the ignition and extinguishing procedures.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-jerry-can-5l-safety-accessory---45-angle_100x100.jpg?v=1633533146\" alt=\"\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-jerry-can-5l-safety-accessory---45-angle_100x100.jpg?v=1633533146\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eJerry Can 5L \u003c\/strong\u003e- Safety features include automatic stop flow, fast flow rate, locking thumb button control, and self-venting system.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-xl-baffles-replacement-items-stainless-steel-45-angle_100x100.jpg?v=1633539696\" class=\"section__load-animations--fade\"\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eXL Baffles\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- XL Baffles are used to regulate and further stabilise the flame increasing fuel efficiency of the burner.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-black-glass-charcoal-decorative-black-front_100x100.jpg?v=1633533360\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-black-glass-charcoal-decorative-black-front_100x100.jpg?v=1633533360\"\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eBlack Glass Charcoal \u003c\/strong\u003e- The Black Glass Charcoal is made from high-quality tempered glass and has been designed to withstand harsh weather and temperatures of up to 1300ºF\/700ºC.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003eConstruction\u003c\/span\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e25.70kg [56.66lb]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cstrong\u003eModel Dimensions\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003emm [in]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan\u003eW 578 [22.8] \u003c\/span\u003e\u003cspan\u003eD 365 [14.4] \u003c\/span\u003e\u003cspan\u003eH 807 [31.8]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cstrong\u003eViewing Area\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003emm [in]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan\u003eW 378 [14.9]\u003c\/span\u003e\u003cspan\u003eD 340 [13.4]\u003c\/span\u003e\u003cspan\u003eH 502 [19.8]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMaterials\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eMild Steel \u0026amp; Toughened Glass\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel Colour\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"ic-color bl\"\u003eBlack  \u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBurner Colours\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan class=\"ic-color ss\"\u003eStainless Steel  \u003c\/span\u003e\u003cspan class=\"ic-color bk\"\u003eBlack  \u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003csmall class=\"tx-disclaimer ic-ul-small ic-safety\"\u003eManufacturer approved surround for the BS EN16647 Compliant AB3 burner.\u003c\/small\u003e\u003c\/li\u003e\n\u003cli\u003e\u003csmall class=\"tx-disclaimer\"\u003eOur fireboxes are manufactured to the highest standards and in accordance with ISO 9001:2008.\u003c\/small\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBurner efficiency\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2.5 L [0.7 Gal]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeats on Average:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e20m\u003csup\u003e2\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003e[215ft\u003csup\u003e2\u003c\/sup\u003e]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMinimum Room:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e40m\u003csup\u003e3\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003e[1413ft\u003csup\u003e3\u003c\/sup\u003e]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBurn Time:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e8 - 11h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eThermal Output:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e6.1 MJ\/h - 5800 BTU\/h - 1.7 kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e* These values are indicative only and may vary depending on the model purchased, installation environment, and the composition of the e-NRG bioethanol sourced in each country. \u003c\/p\u003e\n\u003ch3\u003eDownload\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ESF-CI-MASTER-FLEX_Series-_FX-V0520_-F-e.pdf?v=1633538982\"\u003eFlex Fireplace - Clearance \u0026amp; Installations Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ESF-GL-FLEX_18SS-model_Specs-V0521-F.pdf?v=1633538982\"\u003eModel Specifications\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/EcoSmart_Operations_Manual-MASTER-TEXT_PAGES-_OM-V0321_-F-e.pdf?v=1633539244\"\u003eEthanol Burners Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/DFFDKZjJjgs\" height=\"312\" width=\"555\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBio Ethanol Fuel\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eBioethanol fuel, also known as biofuel or simply ethanol, is an eco-friendly solution. This renewable source of energy is created from plant by-products of such crops as corn, grain, sugarcane, rice, grapes, and more. The crop remnants are fermented with yeast, creating a clean-burning fuel source. When lit, the fuel does not emit a spark or smoke, just flame, steam, and carbon dioxide. The carbon dioxide is then used as a food source for nearby flora.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/SUPPLIED_WITH_1_480x480.png?v=1632405442\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch2\u003e2 Year Manufacturer Warranty Included\u003c\/h2\u003e\n\u003cdiv\u003eUsing bioethanol will help save the planet.\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eEco Friendly\u003c\/li\u003e\n\u003cli\u003eSustainable\u003c\/li\u003e\n\u003cli\u003eRenewable\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003cstrong\u003eThey are also\u003c\/strong\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eVery Low Maintenance\u003c\/li\u003e\n\u003cli\u003eSmokeless\u003c\/li\u003e\n\u003cli\u003eIndoor and Outdoor\u003c\/li\u003e\n\u003cli\u003eEasy Installation\u003c\/li\u003e\n\u003cli\u003eNo Pipes, No Fuss\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eDelivery times vary depending on the type of Fire you have ordered. Estimated delivery times are between 1-3 weeks.\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/trust-badges_480x480_6fbd1784-3deb-4ed6-8efd-7bd0301b05e3_480x480.png?v=1628461862\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/CALL_020_3488_7840_480x480.png?v=1627890113\"\u003e\u003c\/p\u003e","published_at":"2021-10-30T11:22:04+01:00","created_at":"2021-10-30T11:22:04+01:00","vendor":"Ecosmart Fire","type":"Fireplace Insert","tags":["BFE22","E1","Fireplace","Flex-single","FUEL"],"price":179500,"price_min":179500,"price_max":179500,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":41163070570694,"title":"Stainless Steel","option1":"Stainless Steel","option2":null,"option3":null,"sku":"ESF.FX.18SS","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"EcoSmart Flex 18SS Single Sided Fireplace Insert - Stainless Steel","public_title":"Stainless Steel","options":["Stainless Steel"],"price":179500,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":41163070603462,"title":"Black","option1":"Black","option2":null,"option3":null,"sku":"ESF.FX.18SS.B","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"EcoSmart Flex 18SS Single Sided Fireplace Insert - Black","public_title":"Black","options":["Black"],"price":179500,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-front-installed-n_2048x_97aa03a5-b30e-4d40-97a6-6e422f94c6a7_11.jpg?v=1651502249","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/18ss_2048x_a639ecd8-9525-4e7b-91dd-b4c7713081f0_7.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-45-angle-uninstalled_2048x_8af0a8dd-e2ea-4440-9cb6-b64dc485d605_1.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-front-uninstalled_2048x_0ed87412-c32d-4631-a02b-8f0a55e4841d_5.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-installed_2048x_ca880e29-ce4c-4719-ac7c-c99dfd77f2b3_7.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-front_2048x_8c852b09-540d-4f86-a693-a353be5ebe78_14.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-side_2048x_c1de8a7a-49cb-4dc5-a125-e640d3323918_5.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-top_2048x_7e714fe2-927d-4b4a-ba13-4875fe148d92_7.jpg?v=1651502250","\/\/www.expertfires.co.uk\/cdn\/shop\/products\/flex-18ss-single-sided-fireplace-insert-fireplace-billiard-room_2048x_fc8ad23f-4b95-47c8-9bd5-cc661b5a0a52_5.jpg?v=1651502250"],"featured_image":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-front-installed-n_2048x_97aa03a5-b30e-4d40-97a6-6e422f94c6a7_11.jpg?v=1651502249","options":["Color"],"media":[{"alt":"Flex 18SS Single Sided Fireplace Insert - 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ExpertFires","id":25620595146950,"position":3,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-45-angle-uninstalled_2048x_8af0a8dd-e2ea-4440-9cb6-b64dc485d605_1.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-45-angle-uninstalled_2048x_8af0a8dd-e2ea-4440-9cb6-b64dc485d605_1.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595179718,"position":4,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-front-uninstalled_2048x_0ed87412-c32d-4631-a02b-8f0a55e4841d_5.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-front-uninstalled_2048x_0ed87412-c32d-4631-a02b-8f0a55e4841d_5.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595212486,"position":5,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-installed_2048x_ca880e29-ce4c-4719-ac7c-c99dfd77f2b3_7.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-black-installed_2048x_ca880e29-ce4c-4719-ac7c-c99dfd77f2b3_7.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595245254,"position":6,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-front_2048x_8c852b09-540d-4f86-a693-a353be5ebe78_14.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-front_2048x_8c852b09-540d-4f86-a693-a353be5ebe78_14.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595278022,"position":7,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-side_2048x_c1de8a7a-49cb-4dc5-a125-e640d3323918_5.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-side_2048x_c1de8a7a-49cb-4dc5-a125-e640d3323918_5.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595310790,"position":8,"preview_image":{"aspect_ratio":1.618,"height":989,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-top_2048x_7e714fe2-927d-4b4a-ba13-4875fe148d92_7.jpg?v=1651502250"},"aspect_ratio":1.618,"height":989,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/ecosmart-fire-flex-18ss-single-sided-fireplace-insert-top_2048x_7e714fe2-927d-4b4a-ba13-4875fe148d92_7.jpg?v=1651502250","width":1600},{"alt":"Flex 18SS Single Sided Fireplace Insert - ExpertFires","id":25620595343558,"position":9,"preview_image":{"aspect_ratio":1.501,"height":1066,"width":1600,"src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/flex-18ss-single-sided-fireplace-insert-fireplace-billiard-room_2048x_fc8ad23f-4b95-47c8-9bd5-cc661b5a0a52_5.jpg?v=1651502250"},"aspect_ratio":1.501,"height":1066,"media_type":"image","src":"\/\/www.expertfires.co.uk\/cdn\/shop\/products\/flex-18ss-single-sided-fireplace-insert-fireplace-billiard-room_2048x_fc8ad23f-4b95-47c8-9bd5-cc661b5a0a52_5.jpg?v=1651502250","width":1600}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2 data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eEcoSmart Flex 18SS Single Sided Fireplace Insert\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e\u003c\/span\u003eSpecifically designed for a single room application, the Flex Single Sided Fireplace Insert features one open side, enabling the flame to be viewed from the front. The bioethanol, true zero-clearance fireplace can be used to create a striking addition to a feature wall, integrated within cabinetry or a fireplace setting - whether in a residential dining room, indoor or outdoor living area, or commercial spaces.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe clean lines and 'all flame' configuration of the 18SS means the entire viewing area is dedicated to the eye-catching flame, creating a harmonious blend of traditional style and contemporary design.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe included AB3 Burner holds 2.5L of clean burning e-NRG bioethanol and will deliver a magical dancing flame for up to 11 hours. It is designed to deliver robust performance with the power to heat approximately 20m2, making it ideal for smaller residential spaces.\u003c\/p\u003e\n\u003ch3\u003eIncluded accessories\u003c\/h3\u003e\n\u003ctable border=\"0\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-fire-lighter-safety-accessory-stainless-steel-side_100x100.jpg?v=1633533057\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-fire-lighter-safety-accessory-stainless-steel-side_100x100.jpg?v=1633533057\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eFire Lighter \u003c\/strong\u003e- This refillable butane lighter supports the safe ignition of the lighting rod. The length of the lighter further enhances the management of the lighting process.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-lighting-rod-safety-accessory-stainless-steel-45-angle_100x100.jpg?v=1633533123\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-lighting-rod-safety-accessory-stainless-steel-45-angle_100x100.jpg?v=1633533123\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eLighting Rod \u003c\/strong\u003e- This operational accessory enables you to safely adjust the slider position of the Burner at any time. It is also used for the ignition and extinguishing procedures.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-jerry-can-5l-safety-accessory---45-angle_100x100.jpg?v=1633533146\" alt=\"\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/e-nrg-bioethanol-jerry-can-5l-safety-accessory---45-angle_100x100.jpg?v=1633533146\"\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eJerry Can 5L \u003c\/strong\u003e- Safety features include automatic stop flow, fast flow rate, locking thumb button control, and self-venting system.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-xl-baffles-replacement-items-stainless-steel-45-angle_100x100.jpg?v=1633539696\" class=\"section__load-animations--fade\"\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eXL Baffles\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e- XL Baffles are used to regulate and further stabilise the flame increasing fuel efficiency of the burner.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-black-glass-charcoal-decorative-black-front_100x100.jpg?v=1633533360\" class=\"section__load-animations--fade\" data-mce-fragment=\"1\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ecosmart-fire-black-glass-charcoal-decorative-black-front_100x100.jpg?v=1633533360\"\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cstrong data-mce-fragment=\"1\"\u003eBlack Glass Charcoal \u003c\/strong\u003e- The Black Glass Charcoal is made from high-quality tempered glass and has been designed to withstand harsh weather and temperatures of up to 1300ºF\/700ºC.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cspan data-mce-fragment=\"1\"\u003eConstruction\u003c\/span\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWeight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e25.70kg [56.66lb]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cstrong\u003eModel Dimensions\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003emm [in]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan\u003eW 578 [22.8] \u003c\/span\u003e\u003cspan\u003eD 365 [14.4] \u003c\/span\u003e\u003cspan\u003eH 807 [31.8]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cstrong\u003eViewing Area\u003cbr\u003e\u003c\/strong\u003e\u003cspan\u003emm [in]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan\u003eW 378 [14.9]\u003c\/span\u003e\u003cspan\u003eD 340 [13.4]\u003c\/span\u003e\u003cspan\u003eH 502 [19.8]\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMaterials\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eMild Steel \u0026amp; Toughened Glass\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel Colour\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan class=\"ic-color bl\"\u003eBlack  \u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBurner Colours\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cspan class=\"ic-color ss\"\u003eStainless Steel  \u003c\/span\u003e\u003cspan class=\"ic-color bk\"\u003eBlack  \u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003csmall class=\"tx-disclaimer ic-ul-small ic-safety\"\u003eManufacturer approved surround for the BS EN16647 Compliant AB3 burner.\u003c\/small\u003e\u003c\/li\u003e\n\u003cli\u003e\u003csmall class=\"tx-disclaimer\"\u003eOur fireboxes are manufactured to the highest standards and in accordance with ISO 9001:2008.\u003c\/small\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBurner efficiency\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2.5 L [0.7 Gal]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeats on Average:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e20m\u003csup\u003e2\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003e[215ft\u003csup\u003e2\u003c\/sup\u003e]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMinimum Room:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e40m\u003csup\u003e3\u003c\/sup\u003e\u003cspan\u003e \u003c\/span\u003e[1413ft\u003csup\u003e3\u003c\/sup\u003e]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBurn Time:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e8 - 11h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eThermal Output:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e6.1 MJ\/h - 5800 BTU\/h - 1.7 kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e* These values are indicative only and may vary depending on the model purchased, installation environment, and the composition of the e-NRG bioethanol sourced in each country. \u003c\/p\u003e\n\u003ch3\u003eDownload\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ESF-CI-MASTER-FLEX_Series-_FX-V0520_-F-e.pdf?v=1633538982\"\u003eFlex Fireplace - Clearance \u0026amp; Installations Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/ESF-GL-FLEX_18SS-model_Specs-V0521-F.pdf?v=1633538982\"\u003eModel Specifications\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0490\/7909\/1349\/files\/EcoSmart_Operations_Manual-MASTER-TEXT_PAGES-_OM-V0321_-F-e.pdf?v=1633539244\"\u003eEthanol Burners Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003ciframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/DFFDKZjJjgs\" height=\"312\" width=\"555\" allowfullscreen=\"\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" frameborder=\"0\"\u003e\u003c\/iframe\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBio Ethanol Fuel\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eBioethanol fuel, also known as biofuel or simply ethanol, is an eco-friendly solution. This renewable source of energy is created from plant by-products of such crops as corn, grain, sugarcane, rice, grapes, and more. The crop remnants are fermented with yeast, creating a clean-burning fuel source. When lit, the fuel does not emit a spark or smoke, just flame, steam, and carbon dioxide. The carbon dioxide is then used as a food source for nearby flora.\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/SUPPLIED_WITH_1_480x480.png?v=1632405442\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch2\u003e2 Year Manufacturer Warranty Included\u003c\/h2\u003e\n\u003cdiv\u003eUsing bioethanol will help save the planet.\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eEco Friendly\u003c\/li\u003e\n\u003cli\u003eSustainable\u003c\/li\u003e\n\u003cli\u003eRenewable\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv\u003e\u003cstrong\u003eThey are also\u003c\/strong\u003e\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eVery Low Maintenance\u003c\/li\u003e\n\u003cli\u003eSmokeless\u003c\/li\u003e\n\u003cli\u003eIndoor and Outdoor\u003c\/li\u003e\n\u003cli\u003eEasy Installation\u003c\/li\u003e\n\u003cli\u003eNo Pipes, No Fuss\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eDelivery times vary depending on the type of Fire you have ordered. Estimated delivery times are between 1-3 weeks.\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/trust-badges_480x480_6fbd1784-3deb-4ed6-8efd-7bd0301b05e3_480x480.png?v=1628461862\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0569\/8538\/7206\/files\/CALL_020_3488_7840_480x480.png?v=1627890113\"\u003e\u003c\/p\u003e"}

EcoSmart Flex 18SS Single Sided Fireplace Insert

See More by: Ecosmart Fire
RRP
£1,795.00
-1,795.00
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EcoSmart Flex 18SS Single Sided Fireplace Insert

Specifically designed for a single room application, the Flex Single Sided Fireplace Insert features one open side, enabling the flame to be viewed from the front. The bioethanol, true zero-clearance fireplace can be used to create a striking addition to a feature wall, integrated within cabinetry or a fireplace setting - whether in a residential dining room, indoor or outdoor living area, or commercial spaces.

The clean lines and 'all flame' configuration of the 18SS means the entire viewing area is dedicated to the eye-catching flame, creating a harmonious blend of traditional style and contemporary design.

The included AB3 Burner holds 2.5L of clean burning e-NRG bioethanol and will deliver a magical dancing flame for up to 11 hours. It is designed to deliver robust performance with the power to heat approximately 20m2, making it ideal for smaller residential spaces.

Included accessories

  Fire Lighter - This refillable butane lighter supports the safe ignition of the lighting rod. The length of the lighter further enhances the management of the lighting process.
  Lighting Rod - This operational accessory enables you to safely adjust the slider position of the Burner at any time. It is also used for the ignition and extinguishing procedures.
  Jerry Can 5L - Safety features include automatic stop flow, fast flow rate, locking thumb button control, and self-venting system.
XL Baffles - XL Baffles are used to regulate and further stabilise the flame increasing fuel efficiency of the burner.
Black Glass Charcoal - The Black Glass Charcoal is made from high-quality tempered glass and has been designed to withstand harsh weather and temperatures of up to 1300ºF/700ºC.

 

Construction

Weight 25.70kg [56.66lb]
Model Dimensions
mm [in] 		W 578 [22.8] D 365 [14.4] H 807 [31.8]
Viewing Area
mm [in] 		W 378 [14.9]D 340 [13.4]H 502 [19.8]
Materials Mild Steel & Toughened Glass
Model Colour Black  
Burner Colours Stainless Steel  Black  

 

  • Manufacturer approved surround for the BS EN16647 Compliant AB3 burner.
  • Our fireboxes are manufactured to the highest standards and in accordance with ISO 9001:2008.

Burner efficiency

Capacity: 2.5 L [0.7 Gal]
Heats on Average: 20m2 [215ft2]
Minimum Room: 40m3 [1413ft3]
Burn Time: 8 - 11h
Thermal Output:

6.1 MJ/h - 5800 BTU/h - 1.7 kW

 

* These values are indicative only and may vary depending on the model purchased, installation environment, and the composition of the e-NRG bioethanol sourced in each country. 

Download



Bio Ethanol Fuel

Bioethanol fuel, also known as biofuel or simply ethanol, is an eco-friendly solution. This renewable source of energy is created from plant by-products of such crops as corn, grain, sugarcane, rice, grapes, and more. The crop remnants are fermented with yeast, creating a clean-burning fuel source. When lit, the fuel does not emit a spark or smoke, just flame, steam, and carbon dioxide. The carbon dioxide is then used as a food source for nearby flora.


2 Year Manufacturer Warranty Included

Using bioethanol will help save the planet.
  • Eco Friendly
  • Sustainable
  • Renewable
They are also
  • Very Low Maintenance
  • Smokeless
  • Indoor and Outdoor
  • Easy Installation
  • No Pipes, No Fuss

Delivery

Delivery times vary depending on the type of Fire you have ordered. Estimated delivery times are between 1-3 weeks.

 

Order Confirmation

When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.

How Will My Order Be Delivered?

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at:        

sales@expertfires.co.uk   

Our delivery partner will call you once your item has been dispatched to arrange a delivery time and date to suit you.  

Where Does Expert Fires Deliver?

We deliver anywhere in the UK (United Kingdom).

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’:  Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

If your address is outside of the UK mainland please contact for a delivery quote, either by email sales@expertfires.co.uk or by phone 020 3488 7840. 

Should I let you know if there are any obstructions for delivery?

Before delivery, our email notifications to our customers will always include requests to confirm any obstructions and/or additional instructions that may restrict delivery (for example, steps, narrow staircase etc). If in the unlikely event that the delivery is unsuccessful due to access issues, additional charges will be incurred.

What is a kerbside delivery?

A kerbside delivery is via a freight company and the item will be delivered just to the kerbside, so please make sure there are people on site to accept the goods.

For kerbside deliveries, it is important to ensure the goods are checked before signing for the item. In the event the goods arrive damaged, please refuse delivery.  Once the goods are signed for we cannot guarantee the claim for damage will be accepted.

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to sales@expertfires.co.uk ,so that we can open an insurance claim on your behalf.

Signing for items at time of delivery

It is extremely important to check all items for damage before signing and accepting them. We will not be able to accept any claims for damaged items if you have signed the delivery paperwork and accepted goods.

Please take the following steps:

  1. If our delivery team have not already done so, please take the item out of its packaging (do not just look at the packaging)
  2. Inspect goods carefully (all the sides, corners and doors if applicable)
  3. If there is no damage, accept and sign
  4. If there is damage do not accept or sign (you can instead write Delivery refused as item damaged)

Once goods are signed for we cannot be held responsible for any damages and the customer is required to prove to us the damage was there before delivery. 

Please make sure that anyone who might accept a delivery for you understands this, please also make sure the person who is signing for goods on your behalf is over 18 and if it is your 'acceptor' you are obliged to make sure they know they have to inspect the goods properly before signing.

Regarding re-delivery

If there is no one at the delivery address to receive the goods, and if you have not made an agreement that the goods can be placed at the address, the Courier Company will take the goods back and try to re-deliver. If you refuse reception in order to have the order delivered at another time without an agreement with Expert Fires on this, this is also considered a re-delivery. The price for a re-delivery varies from £45 to £100.

Cancellations & Refunds

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

Items Under £200

For any items under the value of £200, a delivery charge will apply to send these out.

Damaged or Faulty Items Received By You

If you received a damaged or faulty product, please notify us immediately for assistance.  

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
Phone: 020 3488 7840

Email: sales@expertfires.co.uk

Don't get burned. Get Expert Fires' Price Check Promise!

We work hard to make sure our prices are the best in the UK. But if you happen to find a better price from another retailer, we'll match it!*

Seriously. We're so confident in our competitive pricing, we guarantee that we'll match or beat the price on any identical product from any UK-based online retailer.

The only thing you have to do? Show us their deal, and we'll not only match their price but we’ll also give you an extra £10 off your purchase.

See, not many retailers will do this for you, because they'd rather just keep the price high than offer you a fair deal. But we get it: shopping should be easy and fun (not stressful), and saving money always feels good. So that's why we want to earn your trust by offering our Price Check Promise.

Expert Fires is all about giving customers a great experience, so if there's any way we can make your life easier while still delivering amazing products, we're going to take it. So when you're comparing prices on similar items, be sure to check out Expert Fires first—you may find that you save more by buying from us than anywhere else!

*Our Price Check Promise terms and conditions: We will match any competitor's online price within 7 days of your purchase. Make sure you have proof of the lower price via direct link or screenshot with a date. We will not match prices for products that are shown as 'out of stock. This does not affect your statutory rights.

To use our Price Check Promise:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors' website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorised Retailer for the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Exclusions To This Price Match Promise:

• Refuse our Price Match Promise, in the event of a blatant error, mistake, or typographical error.
• Refuse our price check promise, which would result in financial loss to us as a business


Please note:

We have the right to withdraw or change the terms of this price match guarantee at any time.

    Placing An Order FAQs

    Will I get confirmation of my order?

    As soon as we receive your order, we'll send out confirmation to your email address, this just means we've received your order in our system and we've pre-authorised your payment method ready for your purchase.

    I placed my order but did not receive a confirmation email. Why?
    If you recently placed your order and didn't immediately receive a confirmation email from us, then there might be a few issues we can look into:

    1. Our emails might be going to your junk or spam folder
    2. There might have been a misspelling when you entered your email address during checkout
    3. Your email server has very strong spam filters and is identifying our emails as spam so the emails aren't going through.

    To be on the safe side, we encourage our customers to provide an alternate email to sales@expertfires.co.uk  

    What happens after I receive my order confirmation?
    We check with our warehouse or suppliers to make sure that your item(s) are available and can be despatched as soon as possible. If your item(s) are available for shipping (within 5 business days), we'll process the charges and prepare to ship your order.

    In the event that your item(s) are unavailable for immediate despatch, we remove the pre-authorisation from your payment method and reach out to you via email or telephone.

    Why do you need my phone number?
    Some of our deliveries our couriers require a contact number to ensure a smooth delivery of your order. We won't give to anyone else, it’s kept private and confidential. Plus if there's any issues with your order we can contact you quickly and easily.

    Is it safe to buy online through your website?
    Absolutely. Expert Fires strives to provide our customers a safe and smooth customer experience. This site uses SSL encryption technology so that you never have to worry about credit card safety.

    ----------------------------------------------------------------------------------------------------------

    Delivery FAQs

    Where do you deliver?
    We deliver to the United Kingdom only.

    Please Note: There may be additional charges for 'offshore domestic regions': Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands and Northern Ireland.

    Do you deliver outside of the United Kingdom?
    No sorry, currently we only deliver within the United Kingdom.

    How long does it typically take for your products to be despatched?
    Usually within 48 hours of processing your order but it can vary for different suppliers.

    How long does it typically take for my purchase to arrive once it’s despatched?
    Usually 4-7 business days, however some larger items can take longer.

    Can my order be delivered to a PO Box addresses?
    Unfortunately, we cannot deliver to PO Boxes.

    ----------------------------------------------------------------------------------------------------------

    Electric Fire FAQs

    Do I need a chimney or flue if I get an Electric Fire installed?

    Electric fires are the future of home fires. They don't emit fumes, so you don't need a chimney or flume to install an electric fire in your house. You simply plug it in and turn it on—then sit back and enjoy your new electric fire!

    Who can install my new Electric Fire?

    If you are confident in your DIY skills and have access to the correct tools, this should be an easy process for you. Our fires come with a comprehensive user manual that gives clear instructions on how to install the fire yourself. 

    If you would like an expert to install your electric fire for you, we recommend using Rated People. This site allows you to find a tradesman in your local area and read reviews from previous customers.

    How do I clean my Electric Fire?

    Cleaning your electric fire is a breeze, but it's important to follow the steps carefully. Here are some tips to help you keep your fire looking great:

    First, make sure the fire is unplugged and has cooled completely before you start cleaning. Using a damp cloth (not wet), gently wipe over the fire.

    You can use a standard household glass cleaner on the glass of the fire, but be careful not to use any abrasive cleaners that could damage the fire.

    And remember: while our fires are designed to give you warmth and comfort, they should not be used as a primary heat source.

    ----------------------------------------------------------------------------------------------------------

    Media Wall FAQs

    Q: Can the TV opening sizes be changed?

    A: Yes, provide us with your TV’s length and width we will design the top section of the media wall around these sizes leaving a gap all around.

    Q: Can I add a soundbar cutout?

    A: Yes, provide us with your soundbars length and height we will design the top section of the media wall around these sizes leaving a gap all around.

    Q: How do I access the back of my TV when it is fitted in place?

    A: Your TV needs to be fitted onto an extendable bracket which allows you to bring the TV forward to access the cables.

    Q: Were can I place my Sky Q box?

    A: The Sky Q box can be fitted behind your TV.

    Q: Can the electric fire be plugged into an extension lead.

    A: No, the electric fire must be plugged into its own socket.

    Q: Is there a cavity behind the bottom section of the floor standing media walls for a socket to be fitted?

    A: Yes, the socket should be installed approximately 8 inches from the floor to the bottom of the socket.

    Have a question about this product? Send it to us via the form below and we will get back to you as soon as possible with an answer.

    Name:*
    Email:*
    Phone Number:
    Message: *
    * Required Fields

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